An AI-powered chatbot is a smarter version of regular chatbots.
The technology uses natural language processing (NLP) and machine learning (ML) to better understand user intent and provide a human-like experience.
AI-based bots have advanced features like 24×7 problem-solving skills and behavior analytics capabilities.
According to experts, self-learning bots are the future, and companies can cut costs by replacing their support managers.
An AI-powered chatbot can easily be integrated into regular/professional websites and PWAs.
AI chatbots are a trend that is considered to be a worthy investment in the long term.
They can answer FAQs, connect users with the right human assistant, and even take an order.
Chatbots generally provide quick answers in an emergency and are quick to resolve complaints.
Benefits of AI-powered Chatbots in Web Development
As clients demand more feature-packed deliverables, technologies like AI-powered chatbots can benefit developers in the following ways:
- Make development easier by replacing navigational website elements.
- Provide 24/7 customer support, improving customer satisfaction.
- Provides exceptional user-experience.
- Develop fewer applications as chatbots are integrated with messengers.
Examples:
- Nestle’s NINA
- HDFC Bank’s EVA